Shipping and Delivery Policy
We are committed to delivering your products as quickly as possible with reliable and secure shipping services, plus specialized installation services for security systems.
🎉 Free shipping for orders over 300!
Enjoy free shipping across Saudi Arabia when ordering 300 or more
Riyadh
1-3 business days
Other cities
5 business days
Secure packaging
Guaranteed protection
Installation service
On request
Delivery Times
We aim to deliver your orders as quickly as possible while maintaining product quality and safety:
Riyadh City
- Delivery within 1-3 business days
- Same-day delivery may be available for urgent orders
- Live order tracking service
Other Cities in Saudi Arabia
- Delivery within 5 business days
- Coverage across all regions of Saudi Arabia
- Reliable and approved shipping companies
Important note:
The delivery times listed are estimates and may vary depending on weather conditions, public holidays, or exceptional events. We will notify you immediately if any delay is expected.
Shipping Costs
Free shipping
- For orders of 300 or more
- All regions of Saudi Arabia
- No additional fees
Standard shipping fee
Unified and fair pricing across Saudi Arabia
* Shipping fees are calculated automatically at checkout based on the selected address. You can always add more products to reach the free shipping minimum.
Specialized Installation Services
We provide professional installation services for security systems and surveillance cameras with a team of certified technicians:
Products that include installation:
- Complete surveillance camera systems
- Fire and intrusion alarm devices
- Access control systems
- Integrated and complex systems
Installation appointment booking process:
After completing the order, the coordination team will contact you within 24 hours
We will schedule a suitable appointment for you and the installation team
We will send appointment confirmation with the assigned technician details
The technician will arrive at the scheduled time to complete installation and training
Available installation appointments:
Business days:
Saturday - Thursday
8:00 AM - 6:00 PM
Weekend:
Friday
2:00 PM - 8:00 PM
Emergency appointments:
Available on request
(additional fees)
Order Tracking
You can easily track your order from shipping until arrival:
Tracking methods:
- Automatic SMS updates for order status
- Email notifications
- Live tracking page on the website
- Customer service available for inquiries
Order statuses:
Delivery Terms and Conditions
Receiving conditions:
- An adult must be available to receive the order at the specified address
- The delivery representative may request proof of the receiver's identity
- Please inspect the order before signing the receipt
- If no one is available to receive the order, another appointment will be scheduled
Exceptional cases:
- Delivery delays during public holidays and occasions
- Difficulty reaching the address, such as remote areas or unclear roads
- Severe weather conditions that may affect delivery
- Security or government restrictions in some areas
Note: If there is any delivery issue or damage to the order upon receipt, please contact us immediately through customer service so we can resolve the issue as quickly as possible.
Have Questions About Shipping or Installation?
Our team is available to answer all your questions about shipping policies, delivery times, or specialized installation services.
Call directly:
0553999441